You know that logistics also communicates. That’s why you need a partner who understands your aesthetic, operational, and emotional universe. With over 45 years of experience in fulfilment for the fashion sector, we support brands like yours that require highly specialised supply chain management, both in B2B and B2C models.
From quality control to customised packaging, every part of the process is designed to align with your brand identity. We adapt to your channels, your growth pace, and your way of working, because we know that in your sector, the customer experience is just as important as the product you deliver.
Handling and Quality Control
We take care of the careful handling of your products, especially delicate items such as textiles (linen, silk, and others), accessories, or footwear. We adapt our processes according to the characteristics of each type of fabric and product, including specific hanging and folding techniques to preserve the integrity of the garments. This ensures that every item arrives in perfect condition, ready for a flawless unboxing experience.
We also offer thorough quality control, including a visual and tactile inspection of each unit to ensure every detail is perfect, from stitching, sizes, and colours to packaging. If needed, we can also perform tasks such as ironing, bagging, or sewing to ensure every product is ready for delivery.
Reverse Logistics
We know that returns are a critical part of the customer experience, and that every product deserves to be handled with the same care as when it was first delivered. That’s why we manage returns of your garments and lifestyle products according to your brand’s quality standards, ensuring each item is inspected, refurbished, and repackaged with a personalised approach.
We classify returns according to their type: restockable, refurbishable, or inventory defects, ensuring that only suitable products are made available for sale again. In addition, we provide detailed reports so you can continuously improve the product lifecycle and optimise your customers’ experience.
Optimise Your Multichannel Supply Chain B2B and B2C
Managing orders from stores, marketplaces, and end customers simultaneously can become a real challenge. Requirements vary by channel: strict delivery windows in retail, immediate response times in e-commerce, and the constant need to keep all inventory under control.
We take care of it for you. We integrate all your channels — B2B and B2C — into a single smooth and synchronised operation. We adapt to the specific delivery conditions of each retailer, meet the service levels expected by your end customer, and provide real-time traceability of your inventory. This way, you can grow without losing control.
Customised and Experiential Packaging
We know that the packaging of your products is an extension of your brand and an opportunity to connect with your customers. That’s why we offer customisation of both primary and secondary packaging, adapting to your branding with details such as papers, boxes, ribbons, cards, or fragrances, so that every package delivers a visual and sensory experience.
We also create memorable unboxing experiences for your online store, paying attention to every detail so that opening each order feels special and your brand truly connects with your customers from the very first moment. Sustainability is a key value for us. We incorporate recyclable materials and apply low-impact processes so that, in addition to providing a premium experience, your brand stands out for its commitment to the environment.
The Challenge
AWWG, an iconic denim company since 1973 and representative of brands such as Pepe Jeans, Hackett, and Faconnable, needed a robust and flexible logistics solution to manage the distribution of its products across all channels — multi-brand, retail, B2B, and B2C — ensuring fast, reliable, and environmentally friendly deliveries.
The Solution
Since 2010, AWWG has collaborated closely with Sevica, building a strong partnership based on open communication and the continuous pursuit of win-win solutions. Thanks to the experience and professionalism of our team, the distribution chain was optimised, streamlining processes such as steaming, storage, and dispatch in just two days. Furthermore, faced with the challenge of increasing capacity to handle the volume of a new season, a new 3,000 m² platform was set up in a record time of two months, without affecting service.
As a result, AWWG has improved the efficiency of its operations and enhanced overall customer satisfaction.
Their Key Priorities
- Fast Ironing Service and 48-Hour Dispatch
- Technological Adaptation and Compatibility with External Systems
- Expansion of Logistics Capacity Executed in Record Time
The Challenge
Velour Garments managed all its parcel distribution logistics from its own warehouse, which severely limited its operational capacity. As sales grew rapidly, the internal infrastructure could not keep up, creating bottlenecks and slowing the company’s growth.
The Solution
After partnering with Sevica, Velour Garments professionalised and automated its logistics operations in record time. Thanks to Sevica’s extensive experience in managing fashion brands and our logistics software Picko as an integrated system for communication and real-time stock control, the company not only achieved efficient order distribution but also optimised key processes such as product coding. In just one month, Velour Garments fully outsourced its operations, significantly accelerating its growth.
Their Key Priorities
- Comprehensive Stock and Order Management in Real Time with Picko
- Agile Communication System and Rapid Support
- Fashion-Specialised Logistics
The Challenge
ECOALF needed an agile and efficient logistics solution to manage the high volume of orders and returns for its sustainable products, always ensuring personalised service and a quick response to any issues.
The Solution
ECOALF partnered with Sevica to manage the preparation and dispatch of its orders. Thanks to Sevica’s integration with their SAP system, each order is processed in an automated and efficient manner. Additionally, Sevica’s team provides direct and proactive support: any issue or urgent request is handled within two hours, ensuring the satisfaction of both ECOALF and its customers.
In less than six months, operational efficiency increased significantly and response times were reduced by 35%.
Their Key Priorities
- Flexible and Reinforced Order Preparation During Peak Seasons
- Real-Time PICKO Portal Integrated with SAP
- Item-by-Item Returns Management with Detailed Inspection
The Challenge
AWWG, an iconic denim company since 1973 and representative of brands such as Pepe Jeans, Hackett, and Faconnable, needed a robust and flexible logistics solution to manage the distribution of its products across all channels — multi-brand, retail, B2B, and B2C — ensuring fast, reliable, and environmentally friendly deliveries.
The Solution
Since 2010, AWWG has collaborated closely with Sevica, building a strong partnership based on open communication and the continuous pursuit of win-win solutions. Thanks to the experience and professionalism of our team, the distribution chain was optimised, streamlining processes such as steaming, storage, and dispatch in just two days. Furthermore, faced with the challenge of increasing capacity to handle the volume of a new season, a new 3,000 m² platform was set up in a record time of two months, without affecting service.
As a result, AWWG has improved the efficiency of its operations and enhanced overall customer satisfaction.
Their Key Priorities
- Fast Ironing Service and 48-Hour Dispatch
- Technological Adaptation and Compatibility with External Systems
- Expansion of Logistics Capacity Executed in Record Time
The Challenge
Velour Garments managed all its parcel distribution logistics from its own warehouse, which severely limited its operational capacity. As sales grew rapidly, the internal infrastructure could not keep up, creating bottlenecks and slowing the company’s growth.
The Solution
After partnering with Sevica, Velour Garments professionalised and automated its logistics operations in record time. Thanks to Sevica’s extensive experience in managing fashion brands and our logistics software Picko as an integrated system for communication and real-time stock control, the company not only achieved efficient order distribution but also optimised key processes such as product coding. In just one month, Velour Garments fully outsourced its operations, significantly accelerating its growth.
Their Key Priorities
- Comprehensive Stock and Order Management in Real Time with Picko
- Agile Communication System and Rapid Support
- Fashion-Specialised Logistics
The Challenge
ECOALF needed an agile and efficient logistics solution to manage the high volume of orders and returns for its sustainable products, always ensuring personalised service and a quick response to any issues.
The Solution
ECOALF partnered with Sevica to manage the preparation and dispatch of its orders. Thanks to Sevica’s integration with their SAP system, each order is processed in an automated and efficient manner. Additionally, Sevica’s team provides direct and proactive support: any issue or urgent request is handled within two hours, ensuring the satisfaction of both ECOALF and its customers.
In less than six months, operational efficiency increased significantly and response times were reduced by 35%.
Their Key Priorities
- Flexible and Reinforced Order Preparation During Peak Seasons
- Real-Time PICKO Portal Integrated with SAP
- Item-by-Item Returns Management with Detailed Inspection
E-commerce Fulfilment Benefits
We turn your fixed costs into variable ones
By outsourcing order management with Sevica, your fixed costs will become variable, always aligned with your sales volume: if your sales go down, so do your costs.
Saving
Managing logistics in-house generates a high level of fixed costs for the brand: warehouse rent, utilities, maintenance, and above all, the staff dedicated to this task. At Sevica, we centralise and optimise these resources to make this final stage of the supply chain as cost-effective as possible.
Customisation
Sevica works as an extension of your team. Our account managers will carry out any required operations following training and guidelines provided by your brand, always working collaboratively.
Growth
Logistics is arguably the most tedious part of the supply chain. Entrusting this area to a specialised partner not only optimises costs, but also frees you from a significant management and energy burden, allowing you to focus entirely on the growth of your brand.
Shipping Worldwide
We offer to work with our transport accounts, as we have volume agreements with the best national and international carriers. If the brand prefers to work with its own trusted carrier, that is also possible.
Warehousing
We have over 60,000 m² across six logistics centres, with hanging facilities and sector- or operation-specific sites, where we store and manage all stock according to the requirements and type of each operation.
DAP (Delivered At Place),
Sevica offers a DAP service for brands engaged in imports and exports who wish to benefit from this customs arrangement.
Logistics Support
Our specialised team acts as your logistics consultant, aiming to help you optimise processes, operations, and resources throughout the entire supply chain, thereby maximising profitability.
Technology and Automation
With Picko, our WMS specialised in retail, you can monitor traceability in real time. We integrate advanced technology, automation, and IT support to optimise processes, improve efficiency, and adapt to your business needs.