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Without Sevica, we wouldn’t have been able to grow at the pace we have. Their support and expertise have been key to our expansion.

Lluis Medir Llorens – 

Founder

Velour Garments

Talk to an expert

Key Metrics

+95% Customer Satisfaction

with delivery experience managed by Sevica.

+130% Growth in Orders

after outsourcing logistics with Sevica.

-60% Internal Operational Load

thanks to process automation and real-time stock control.

Outsource Your Logistics Successfully

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Velour Garments x Sevica: The Key to Scaling Your Logistics Operations

Since its inception, Velour Garments has focused on offering high-quality fashion garments, designed for a discerning audience with their own unique style.
With steadily growing sales, the company needed a logistics solution that would allow them to take their operations to the next level and scale without the limitations of managing their own warehouse internally. That’s when Velour Garments decided to trust Sevica, drawn by our expertise in fashion and our comprehensive approach to managing shipments, returns, and product refurbishment.
We had the opportunity to speak with the founder of Velour Garments, who shared how the collaboration with Sevica has transformed their operations, enabling sustainable growth and an optimized customer experience.

“Thanks to Sevica, we were able to professionalize our entire logistics operation in record time. Outsourcing logistics has not only allowed us to grow faster, but it has also given us complete peace of mind in our day-to-day operations.”

— Lluis Medir Llorens
Founder of Velour Garments

Key Metrics

+95% customer satisfaction

with the fulfilment experience overseen by Sevica.

+130% growth in orders

after entrusting logistics to Sevica.

-60% internal operational burden

thanks to process automation and real-time stock control.

Take your logistics outsourcing to the next level

Shall we talk?

Unstoppable Growth Thanks to Outsourced and Professionalized Logistics

Before working with Sevica, Velour Garments managed their entire package flow internally from their own warehouse. However, as sales increased, operational capacity became clearly limited, creating bottlenecks that slowed down their growth.

The need to scale and optimize their management became urgent.

Upon contacting Sevica, the transformation was immediate:
in just a month and a half, the company fully outsourced its logistics operations. The Sevica team not only enabled efficient order distribution but also assisted in implementing a product coding process, replacing manual management with a faster and more efficient system.

Clear and Measurable Results

  • Complete Logistics Outsourcing in 1 Month
  • 2.3× Acceleration in Company Growth in Less Than 18 Months
  • 60% Reduction in Internal Operational Load
  • Better Real-Time Stock Control and Visibility

The Features That Drove Velour Garments’ Success

Sevica’s specialized technology and services have enabled Velour Garments to optimize their operations with key tools that make a real difference:

  • Integrated Communication System

    Through Picko, Sevica’s online logistics management platform, Velour Garments manages incidents, monitors stock in real time, and coordinates urgent shipments quickly and easily. Integration with their eCommerce platform allows seamless synchronization of orders and inventory, while the assigned team provides continuous support.

    Picko offers complete inventory traceability, efficient coding, and a detailed overview of all operations. This enables the company to anticipate industry changes, optimize key processes, and gain competitive advantages in warehouse and stock management.

  • Efficient Coding and Stock Management

    From the start of their partnership with Sevica, all of Velour Garments’ inventory was coded and structured, eliminating the margin of error from the previous manual system. This streamlined order preparation and shipping, reducing errors and management time.

  • Returns and Specialized Refurbishment Management

    Thanks to Sevica’s experience in the fashion sector, returns are processed efficiently, and products with possible defects are refurbished. This provides a significant advantage in maintaining inventory quality and recovering value.

  • Expert and Personalized Support

    Velour Garments has a dedicated logistics advisor who provides personalized guidance at every stage of the process and proactively follows up on any operational needs. Additionally, the entire Sevica team is available to resolve issues in record time, ensuring agile and responsive support.

An Optimized and Seamless Customer Experience

With Sevica, Velour Garments has not only improved its internal management but also the shopping experience for its customers.

Full inventory control, fast shipping, and hassle-free returns have increased customer satisfaction and strengthened the brand’s reputation.

Velour Garments Retains Customers Thanks to Fashion-Focused Logistics

In an industry like fashion, where speed and accuracy make all the difference, having a specialized logistics partner is essential. Sevica provides Velour Garments with agile operations tailored to the pace of the business, ensuring efficiency at every stage of the process.

Every Friday, Velour Garments launches new drops that generate demand spikes in short periods. Thanks to Sevica’s adaptability and time-sensitive management, these launches run smoothly, ensuring on-time deliveries and a positive experience for the end customer.

Ready to Transform Your Logistics Like Velour Garments?

Outsource Your Operations, Scale Your Brand, and Deliver an Exceptional Customer Experience.